Introduction
Welcome to initiateHUB ("we," "us," or "our"). This Privacy Policy is designed to inform you about our practices regarding the collection, use, and disclosure of information that you may provide via our mobile applications, including but not limited to:
- Tingles ASMR
- White Noise
- Encyclopedia: STEM for Kids
and any future applications ("the Services"). By using the Services, you agree to the terms of this Privacy Policy.
Information We Collect
Social Login
Tingles ASMR and Encyclopedia: STEM for Kids require users to log in using Google or Apple authentication. When you use social login, we may receive:
- Your email address
- Your name
- Profile picture (if available)
- Unique identifier from the authentication provider
We do not collect personal data beyond what is necessary for authentication and account management. The sole purpose of authentication is to manage user access and personalize their experience.
User Progress and Activity Data
In Encyclopedia: STEM for Kids, we collect and store user-generated activity data to enhance user experience. This includes:
- Tracking study progress
- Leaderboard rankings
- Parent insight reports
This data is used solely to improve user experience and is not shared or sold to third parties.
Payments and Subscriptions
We collect certain data necessary for processing payments and managing subscriptions. This includes but is not limited to:
- Payment information
- Subscription type and duration
Automatically Collected Information
Google Analytics
We use Google Analytics to collect, monitor, and analyze data to improve our Services. The types of data collected include:
- Device Information: Device type, operating system version, and unique device identifiers.
- Usage Data: Features used, frequency of use, and aggregated usage statistics.
- Location Data: IP-based location data for content localization and compliance with regional legal requirements.
Google AdMob (Tingles ASMR Only)
We use Google AdMob to serve advertisements within Tingles ASMR only. AdMob may collect information for advertising personalization. Note: Encyclopedia: STEM for Kids is 100% ad-free and does not use AdMob or any advertising services.
YouTube API Services
We utilize the YouTube API Services to integrate YouTube content and functionalities into our Services. Through this integration, we may access public YouTube data or interact with YouTube to enhance user experience. Data accessed via the YouTube API includes:
- Publicly available video and channel information.
- User interactions with YouTube content, such as view counts, likes, and comments, where applicable.
Please note that any data collected or processed through the YouTube API Services is subject to Google's Privacy Policy. We do not collect or store personal data from YouTube beyond what is necessary for the functionality of our Services. Users are also subject to YouTube's Terms of Service while interacting with YouTube content through our Services.
How We Use Your Information
- To process transactions: We use payment and subscription data to manage your access to premium features.
- To improve our Services: We analyze data collected through Google Analytics to understand user behavior and preferences.
- To enhance user experience: For Encyclopedia: STEM for Kids, we use user-generated progress data to track learning activities, provide leaderboard rankings, and generate parent insight reports.
Data Sharing
We do not sell, trade, or otherwise transfer your information to external parties except for the purpose of completing a transaction or complying with legal requirements.
User Rights
You have the following rights regarding your personal data:
- Access: You can request a copy of your personal data we hold about you.
- Deletion: You can delete your account at any time through the app settings, which will remove your personal data from our systems.
- Correction: You can update or correct your personal information through your account settings.
- Data Portability: You can request your data in a machine-readable format.
- Withdraw Consent: You can withdraw consent for data processing at any time by deleting your account.
To exercise these rights, you can manage your settings in the app or contact us at info@initiatehub.com.
Data Retention
We retain your personal data for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.
Children's Privacy (Encyclopedia: STEM for Kids)
Encyclopedia: STEM for Kids is designed for children ages 5-12. We comply with the Children's Online Privacy Protection Act (COPPA) and similar international regulations including GDPR-K. We take children's privacy extremely seriously.
Information We Collect from Children
With Parental Consent, we collect:
- Child's first name or nickname (for profile display only)
- Age (to personalize content difficulty)
- Learning progress (topics read, quiz scores, achievements)
- Avatar selection
- Flashcard study progress
- Behavior rewards activity (if enabled by parent)
We do NOT collect from children:
- Email addresses (only parent accounts have emails)
- Physical addresses or phone numbers
- Photos, videos, or audio recordings
- Precise geolocation data
- Advertising identifiers
- Social media account information
How We Use Children's Information
- To personalize learning content for their age level
- To track educational progress and display achievements
- To show leaderboard rankings (using nickname only, never real names)
- To sync progress across devices linked to the parent account
We do NOT use children's data for advertising, marketing, or any purpose other than providing the educational service.
Third-Party Services (Encyclopedia Only)
| Service | Purpose | Data Shared |
|---|---|---|
| Firebase Authentication | Parent account login | Parent email only (not children) |
| Firebase Analytics | App performance monitoring | Anonymized usage data (child-directed treatment enabled) |
| MongoDB | Secure data storage | Encrypted learning progress |
| RevenueCat | Subscription management | Parent payment info only (behind PIN gate) |
| YouTube API | Educational video display | Public video metadata only |
Encyclopedia does NOT use advertising networks. No ads are shown to children.
Parental Consent
Parents provide verifiable consent when:
- Creating a parent account using Google Sign-In (adult authentication)
- Creating child profiles within the app
- Accepting these terms during account setup
Parents can withdraw consent at any time by deleting child profiles in the app or contacting us.
Parental Rights
Parents and legal guardians have the right to:
- Review their child's personal information
- Request deletion of their child's data
- Refuse further collection of their child's information
- Request a copy of their child's data in a portable format
To exercise these rights, contact us at info@initiatehub.com. We will respond within 30 days.
Data Retention for Children
- Active accounts: Data retained while account is active
- Deleted profiles: Child data permanently deleted within 30 days
- Inactive accounts: Accounts inactive for 24 months may be deleted with prior notice to the parent email
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Security
We take reasonable steps to protect your information, including the use of secure servers, firewalls, and data encryption.
Contact Us
If you have any questions about this Privacy Policy or if you would like us to delete your Personal Information, you can delete your account at any time in Settings, or by contacting us at: info@initiatehub.com.